Keywords
Process, Troubleshooting, Logical, Pairs, Information, Problem, Measurable, Comparison
Description
A brewer is often described as a “glorified janitor with good problem solving skills”. Our content expert walks you through tested techniques to generate information when the one available is insufficient to resolve the issue. The lecture also uses case studies to clearly illustrate how those methods can be applied in the brewery.
Learning Objectives
- Define the concept of Process Troubleshooting
- Use effectively available information
- Apply sound problem solving techniques
Lecture developed by
Gary Grande
Gary Grande performed in a number of roles in a variety of industrial environments over a forty year period. The most recent of these was Miller Brewing Company where he held numerous positions in the brewery production and maintenance functions, and also directed several engineering projects and upgrades. He also served as an internal packaging and process consultant for breweries within the Miller system. He directs the consultancy and research functions at the Siebel Institute, as well as managing the Process Technology module of the WBA International Course in Brewing Technology. He lectures part of that module as well as other Siebel Institute courses. He is also licensed as a Broadcast Engineer by the U.S. Federal Communications Commission.
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